How to Connect Framer Forms to LiveChat in 3 Simple Steps (2026 Guide)

Why Connect Framer to LiveChat?

Connecting your Framer landing page directly to LiveChat streamlines your workflow by eliminating manual data entry and third-party webhook delays.

Create customers in LiveChat from form data.

With FramerSend, your submissions sync in under 60 milliseconds directly via the official LiveChat API with zero Zapier or Make tasks required.

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Step 1: Set Up Your LiveChat Connection

1. Log into your FramerSend Dashboard. 2. Go to Connections → Add Connection. 3. Select LiveChat from the provider dropdown. 4. Enter your credentials. Your secrets are immediately encrypted using AES-256 GCM encryption at rest.

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Step 2: Map Form Fields Visually

1. Navigate to Forms → Create Form. 2. Select your LiveChat Connection. 3. Link your Framer form field names (`email`, `name`, `message`, etc.) to the target LiveChat properties. 4. Add an optional custom thank-you redirect URL.

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Step 3: Connect Your Framer Native Form

1. Copy your unique Form ID generated by FramerSend. 2. In your Framer Canvas, select your native Form Component. 3. Paste the backend URL:

4. Publish your site — your Framer forms are now live and connected to LiveChat!

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Security & Zero Data Retention

FramerSend strictly adheres to privacy-first engineering: - Client-Side Safety: Your LiveChat credentials are never exposed in browser JavaScript. - Zero Data Retention: Form payloads are validated and dispatched immediately without storing customer PII in intermediate databases. - Unlimited Submissions: No monthly submission caps or overage charges.